Challenges in Developing Student Digital Literacy Skills



As members of the future workforce and society, today’s students require guidance and education, in order to successfully navigate and utilize the digital world that they were born into.  Educators are tasked with introducing students to new literacies that not only focus on skill development but also emphasize social practices in the context of short message service (SMS), multimedia messaging service (MMS), social networking activities, and mobile technologies (Wan, 2012, p. 1066).  School-age children have a unique set of experiences awarded to them due to the digital age in which they were born.  However, their birth date alone is not sufficient to equip them for navigating the digital world without support.  Successfully preparing students to utilize technological tools and communicate within the digital world requires that educators model these new literacies and effectively connect pedagogy, curriculum, and technology.  Challenges to this goal arise when educators lack experience with various forms of technology, are left to navigate this new terrain without support from their administrative team, and are provided with inadequate infrastructure to meet classroom demands.  For these various reasons, investing in the development of new literacies is important, in order to help students navigate the digital world that continues to evolve before their eyes.

In 2001 Marc Prensky (p. 1) began referring to people born in or after 1980 as “digital natives”.  Prensky argued that these people have spent their entire lives surrounded by and using various forms of technology (2001, p. 1) and, as such, their brain has developed in a manner that is different than their predecessors (2001, p. 3).  Resultantly, there is an unavoidable conflict between the digital native students found in today’s classrooms and their teachers who are now forced to adapt their teaching styles (Prensky, 2001, p. 6).  Lack of empirical evidence, however, has since disputed Prensky’s claims and stated that, “the availability of technology, prior experience, self-efficacy, and education” play a more important role in one’s comfort with technology than simply a student’s age (Wan, 2012, p. 1065).  There has been no evidence that the brain of individuals exposed to various technologies is structured any different than those who are not (Wan, 2012, p. 1065) and the use of technology is no different from any other skill an individual needs to learn to function within a community (Wan, 2012, p. 1066).  Despite evidence to the contrary, the myth of the digital native lives on and can be a source of contention for educators.

The technology knowledge of classroom teachers may seem lacklustre in comparison to the knowledge of the students in their classroom; however, classroom teachers actually rely on technology, for purposes in and out of the classroom, more than their students (Wang, Hsu, Campbell, Coster, & Longhurst, 2014, p. 656).  The relationship that many students have with technology is one centred on entertainment and communication (Wang et al., 2014, p. 656).  To illustrate, a recent survey of Canadian students found that online gaming, participating in aspects of social networking, and streaming media such as music, television programs, or movies, ranked in the top technology uses for students in grades four to ten (Steeves, 2014, pp. 25-31).  Thus, today’s students are primarily relying on only two of the eight possible digital realms: (1) rapid communication technology like mobile phones and social networking, and (2) web resources like games, videos and music (Teo, 2013, p. 392).  While students’ experiences in the digital world appear to be narrow in focus, they embrace new web 2.0 skills and learn introduced programs rapidly (Wang et al., 2014, p. 656).  Furthermore, students have identified that they wish they had learned more digital skills in the classroom, with identifying how to critique the validity of online information, how to stay safe while online, and the legality of certain online practices topping students’ knowledge wish lists (Steeves, 2014, pp. 25-31).  While it can be easy to assume that students have an increased knowledgebase when it comes to digital literacy, having teachers provide purposeful education and ongoing modelling that is tailored to be relevant and meaningful for their students gives students support to build their digital skill repertoire.

Strengthening digital literacy skills and exposing students to new forms of literacy has been the subject of discussion by education and government professionals the world over.  In 1997, it was identified that traditional forms of literacy were not sufficient and that students required new skills such as searching for information through non-linear routes (Simsek & Simsek, 2013, p. 128).  Since that time, the required skill set of students has expanded to include the collection, organization, storage, and publication of information through a computer device in graphic, text, or number format (Haddadian, Majidi, Maleki, & Alipour, 2013, p. 195).  It has been assumed that a focus on technology would result in teachers becoming unfocused with their planning as they would rely on computers to do the work they previously did, but research has concluded that the implementation of ICT lessons still requires teachers to utilize their knowledge of instructional strategies and the developing brain (Boschman, McKenney, & Voogt, 2014, p. 412).  Furthermore, the addition of digital literacy elements into a pre-existing curriculum has been proven to extend learning opportunities and accelerate the learning rate of students (Haddadian et al., 2013, pp. 194-195).  However, with technology being a fast-changing world, educators need to resist the urge to jump at new ideas without thinking of how its implementation can be maximized, what problems may arise, and how sustainable the tool will be for students down the road (Latchem, 2013, p. 384).  These concerns need to be addressed by policy-makers and educators before and during the implementation of a digital literacy program.

Familiarity with the concepts of digital literacy and new literacies is essential for educators to effectively meet the needs of their students.  A 2015 survey of Canadian educators identified that 7/10 educators feel confident in their ability to teach digital literacy skills (Johnson, Riel, & Froese-Germain, 2016, p. 71).  In contrast, a survey of Canadian students shared that less than 50% of students feel they are learning digital literacy skills from their teachers (Steeves, 2014, p. 36).  This disconnect may be the result of educators adopting technology that mirrors traditional teaching practices, such as an interactive white board replacing an overhead projector, rather than incorporating aspects like social media that are relevant for students but do not have precedent in the classroom (Johnson, et al, 2016, p. 4).  As of 2015, 11 of Canada’s 13 provinces and territories have established ICT curricular policies that range from infusion and dispersal amongst pre-existing curriculums to structured cross-curricular models and specifically assessed benchmarks (Hoechsmann & DeWaard, 2015, pp. 15-17).  While these publications can be a valuable resource for educators only 33% identified that they felt confident enough with these types of policies to share them with students (Johnson, et al, 2016, p. 56).  In the same manner in which students require support and modelling to develop these skills, educators require support in their learning as well.  Many educators share that, “a lack of PD on how to use new technology makes it intimidating to begin new things using the new technology” (Johnson, et al, 2016, p. 76).  It is unrealistic to expect educators to effectively develop their student’s digital literacy skills if they feel their own skills in the area are lacking.


Development of a digital literacy program is not only the responsibility of classroom teachers, but also the responsibility of the administrative team at a school and division level.  Teachers have identified that new technology programs and activities would be easier to implement if they could work as part of a team to support one another and exchange ideas (Stephenson, 2013, p. 11).  However, it has been found that although most school leaders have positive opinions towards technology, they fall into two very different categories in regards to their approach: (1) distributed principals who work closely with their teachers and ICT teams to ensure effective implementation, and (2) formal principals who offer positive encouragement towards ICT ideas but do not personally participate in planning or training (Peterson, 2014, p. 302).  Of the two types of leaders, the schools that commit to digital literacy development as a team initiative and focus on collaboration and communication are more successful in their implementation than those schools who force a top-down approach with minimal support (Peterson, 2014, pp. 304-310).  Only 54% of Canadian educators feel their school provides them with enough support on how to use technology with their students (Johnson, et al, 2016, p. 43) and only 37% feel their admin would support them if they ran into a conflict online (Johnson, et al, 2016, p. 45).  In order to support their teachers effectively, school leaders need to keep up to date with new technology programs and tools, and model appropriate use for their staff (Waxman, Boriack, Lee, & MacNeil, 2013, p. 193).  Furthermore, effective digital literacy programs should include long-term planning with school leaders and address budgeting, hiring of necessary specialists, teacher training, and long-term maintenance plans (Peck, Mullen, Lashley, & Eldridge, 2011, p. 47).  Thus, in addition to teacher familiarity, an effective administrative team that is committed to the purposeful implementation of digital literacy also contributes to successful implementation, which benefits both staff and students.

Providing educators with the necessary resources to effectively practice new literacies can be challenging when access to the appropriate tools are limited or are not supported by effective infrastructure.  In order for various technologies to support teaching and learning schools must be provided with: (1) adequate infrastructure to support the use of technology in schools, (2) equitable access to up-to-date equipment and resources, and (3) timely technical support to ensure that technology works as it should so that instruction can proceed smoothly (Johnson, et al. 2016, p. 77).  If these requirements are not met then educators are plagued by unreliable internet access, incompatible tools, slow log-in times, and restricting school filters.  One example of barriers faced by educators was highlighted by Johnson (2016, p. 73), “Preparing lessons at home and having none of the links or programs work at school due to out-of-date technology at school or filters and settings on computers and the board network.”  Unfortunately, teachers and students are sometimes left turning to their personal devices and cellular service providers in order to have reliable access to online resources (Johnson, et al, 2016, p. 78).  Time is a valuable commodity in a classroom setting and educators are not motivated to pursue digital literacy initiatives if they feel as though they have to spend more time battling technology than using it. 

In conclusion, it can be challenging for educators to effectively provide students with opportunities to develop their digital literacy skills.  Being born into the digital age is not sufficient in equipping students for the higher-level skills required for being successful in the digital world.  The different ICT applications and level of transferability that is required of students require modelling and skills training in a variety of contexts.  Educators require training and long-term support to strengthen their personal digital literacy skills and incorporate learning experiences for their students.  A school must provide not only appropriate technological tools but also reliable infrastructure to ensure that digital literacy opportunities can be incorporated seamlessly.  Therefore, in order to ensure that digital literacy programs are implemented successfully, and that students are prepared, it is necessary to provide education and support from all stakeholders.

References

Boschman, F., McKenney, S., & Voogt, J. (2014). Understanding decision making in teachers’
            curriculum design approaches. Educational Technology Research and Development,
            62(4), 393-416. doi:10.1007/s11423-014-9341-x Retrieved from Springer Link
            Contemporary database.
Haddadian, F., Majidi, A., Maleki, H., & Alipour, V. (2013). Information and communication
            strategies for increasing information literacy in students. World Journal on Educational
Technology, 5(1), 194-200. Retrieved from http://www.world-education-            center.org/index.php/wjet/article/view/532/pdf_154
Hoechsmann, M., & DeWaard, H. (2015). Mapping digital literacy policy and practice in the
            Canadian education landscape. Ottawa, ON: MediaSmarts. Retrieved from
http://mediasmarts.ca/sites/mediasmarts/files/publication-report/full/mapping-digital-    literacy.pdf
Johnson, M., Riel, R., & Froese-Germain, B. (2016). Connected to learn: Teachers’ experiences
with networked technologies in the classroom. Ottawa, ON: MediaSmarts. Retrieved from http://mediasmarts.ca/sites/mediasmarts/files/publication-report/full/ycwwiii_connected_to_learn.pdf
Latchem, C. (2013). Whatever became of educational technology? The implications for teacher
            education. World Journal of Educational Technology, 5(3), 371-388. Retrieved from
            http://www.world-education-center.org/index.php/wjet/article/view/2873/pdf_219
Peck, C., Mullen, C. A., Lashley, C., & Eldridge, J. A. (2011). School leadership and technology
            challenges: Lessons from a new American high school. AASA Journal of Scholarship and
            Practice, 7(4), 39-51. Retrieved from
http://www.aasa.org/uploadedFiles/Publications/Newsletters/JSP_Winter2011.FINAL.pd            f
Peterson, A. (2014). Teachers’ perception of principals’ ICT leadership. Contemporary
            Educational Technology, 5(4), 302-315. Retrieved from
  http://www.cedtech.net/articles/54/543.pdf
Prensky, M. (2001). Digital natives, digital immigrants. On the Horizon, 9(5), 1-6. Retrieved
from http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf
Prensky, M. (2001). Do they really think differently? Digital natives, digital immigrants, part II.
On the Horizon, 9(6), 1-9. Retrieved from http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part2.pdf
Simsek, E., & Simsek, A. (2013). New literacies for digital citizenship. Contemporary
            Educational Technology, 4(2), 126-137. Retrieved from
            http://www.cedtech.net/articles/42/424.pdf
Steeves, V. (2014). Young Canadians in a wired world, phase III: Trends and recommendations.
Ottawa, ON: MediaSmarts. Retrieved from http://mediasmarts.ca/sites/mediasmarts/files/publication-report/full/ycwwiii_trends_recommendations_fullreport.pdf
Stephenson, G. (2013, September). Flipping the classroom upside down. The Manitoba Teacher,
            9-11. Retrieved from
http://www.mbteach.org/library/Archives/MBTeacher/Sept13_MBT.pdf
Teo, T. (2013). ‘Digital nativity’: A definitional framework. World Journal on Educational
            Technology, 5(3), 389-394. Retrieved from http://www.world-education- center.org/index.php/wjet/article/view/2874/pdf_220
Wan, N. (2012). Can we teach digital natives digital literacy? Computers & Education, 59, 1065-
            1078. doi:10.1016/j.compedu.2012.04.016 Retrieved from Elsevier database.
Wang, S., Hsu, H., Campbell, T., Coster, D. C., & Longhurst, M. (2014). An investigation of
            middle school science teachers and students use of technology inside and outside of
            classrooms: Considering whether digital natives are more technology savvy than their
            teachers. Educational Technology Research and Development, 62(6), 637-662.
            doi:10.1007/s11423-014-9355-4 Retrieved from Springer Link Contemporary database.
Waxman, H. C., Boriack, A. W., Lee, Y., & MacNeil, A. (2013). Principals’ perceptions of the
            importance of technology in schools. Contemporary Educational Technology, 4(3), 187-
            196. Retrieved from http://www.cedtech.net/articles/43/433.pdf

Labels: , ,